Tide Plus Febreze Sport Odor Defense™ Liquid Laundry Detergent

We're really sorry to hear you had this experience with our Tide Plus Febreze Sport Odor Defense™ Liquid Laundry Detergent. It must upsetting that the product is performing different from your expectation. We understand scent is very subjective, and we appreciate you saying saying you always use Tide, but this is definitely not the type of experience we want you to go through. We’re very sorry you’re unhappy with the cleaning abilities of your product as when we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so I'll be sure to share your comments on this with the rest of our team." To ensure effective laundry, follow the care instructions and use the hottest water suitable for the fabric while sorting clothes by color and type. Pre-treat stains by applying detergent directly and rubbing it in, ensuring to test for colorfastness first. Avoid overloading the washer to allow proper cleaning and use the right amount of detergent based on load size, soil level, and water hardness. Only select gentle cycles when specified in the care instructions. Please feel free to contact us at (800) 879-8433 so we can learn more about this situation and take care of you. Your satisfaction is highly important for us at Tide.